Privacy Policy for IceBloom Gym

At IceBloom Gym, located at 44 Clapham Manor Street, London, London, City of, SW4 6DZ, GB, we are committed to protecting the privacy of our members and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our site, our services (including gym memberships, personal training, group fitness classes, nutritional guidance, and wellness programs), and interact with us.

What Information We Collect

We collect various types of information to provide and improve our fitness services.

• Personal Identification Information: This includes your name, address, email address, phone number, date of birth, and payment information (e.g., credit card details) when you sign up for a membership, purchase services, or register for classes.
• Health and Fitness Information: To provide personalized training, nutritional guidance, and wellness programs, we may collect information regarding your fitness goals, health conditions relevant to exercise, injury history, and dietary preferences. This information is collected with your explicit consent.
• Usage Data: We automatically collect information on how our site is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Communication Data: Records of communications with us, including emails and inquiries sent through our site.

How We Use Your Information

IceBloom Gym uses the collected data for various purposes to provide and improve our services:

• To provide and maintain our services, including processing memberships and class bookings.
• To personalize your experience, for example, by tailoring personal training and nutritional guidance.
• To manage your account and provide customer support.
• To send you updates, promotional offers, and information about new services, subject to your communication preferences.
• To monitor the usage of our site and improve its functionality and user experience.
• To detect, prevent and address technical issues or fraudulent activities.
• To comply with legal obligations.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), IceBloom Gym's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you (e.g., your gym membership).
• You have given us explicit permission to do so (e.g., for health information related to training).
• The processing is in our legitimate interests and it's not overridden by your rights.
• To comply with the law.

Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If IceBloom Gym is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
• For Legal Reasons: We may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of IceBloom Gym; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; or protect against legal liability.

Security of Your Information

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. IceBloom Gym aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object: You have the right to object to our processing of your Personal Data.
• The right of restriction: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where IceBloom Gym relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: 44 Clapham Manor Street, London, London, City of, SW4 6DZ, GB